Withdrawal from the sales contract

The right to withdraw from the contract

Please be advised that you have the right to withdraw from this contract within 14 days without giving any reason.

The deadline to withdraw from the contract expires after 14 days from the day:

  1. when you came into possession of the item or possession of the last item, if the contract concerned the transfer of ownership of many items delivered separately or in possession of the last batch or part, if the contract concerned the transfer of ownership of the items delivered in lots or in part,

  2. on which a third party other than the carrier and indicated by you came into possession of the item or possession of the last item, if the contract concerned the transfer of ownership of many items delivered separately or in possession of the last batch or part, if the contract concerned the transfer of ownership of items delivered in lots or in part.

To exercise the right to withdraw from the contract, please inform Keramos Tamara Adamczak, ul. Zielona Dolina 3, 86-021 Bożenkowo, email: biuro@pracowniaadamczak.com, phone: +48 507 035 271 about your decision to withdraw from this contract by way of an unambiguous declaration (for example, a letter sent by post, fax or an e-mail).

You can use the template of a withdrawal form, but it is not mandatory.

To keep the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the expiry of the deadline to withdraw from the contract.


Effects of withdrawal from the contract

In the event of withdrawal from this contract, we will refund to you all payments received from you, including delivery costs of an item (except for additional costs resulting from the delivery method chosen by you other than the cheapest method of delivery offered by us), promptly and in any case not later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will make a refund using the same payment methods that you used in the original transaction, unless you have explicitly agreed otherwise. In any case, you will not incur any fees in connection with this return.

We may withhold the refund until we receive the item or until proof of its return is provided to us, depending on which event occurs earlier in the case when the contract concerned the sale of goods.

In the case when the contract concerned the purchase of items, please send back or hand the item to the address Keramos Tamara Adamczak, ul. Zielona Dolina 3, 86-021 Bożenkowo immediately, and in any case no later than 14 days from the date on which you informed us about the withdrawal from this contract. The deadline is met if you send back the item before the deadline of 14 days.

You will have to bear the direct cost of returning the items.

You are only responsible for the reduction in the value of items resulting from the use of it in a different way than was necessary to establish the nature, characteristics and functioning of items.